GUIDE & TIMELINE
Select a step on the timeline to learn more.
VERY SATISFIED CUSTOMERS
[Crew2] went beyond expectations when they installed my new toilet! A job well done. They get a 11 on a scale of 1-10. Excellent!
[Crew2] installed a toilet that I bought… They were extremely professional but friendly, smooth and quick. I was so worried but they put me at ease. I was very satisfied with the time it took to get here and with the great job they did.
The guys arrived in a timely manner… They did an excellent job with the install of my toilet. They ran into a problem with some existing plumbing but were able to find a solution! Very pleased with their work.
The installer was very professional, did the job in a timely manner, gave us some advice about our new toilet, and did an excellent job.
The plumber worked in a professional manner. I was impressed with the meticulous method they worked in. They cleaned up after they finished their projects, also.
James did my kitchen disconnect and reconnect (new sink and faucet). He was courteous, polite, conscientious and professional. He answered any questions I had and did an awesome job. I was extremely satisfied with his work.
EXAMPLES OF OUR WORK
Your local Home Depot store will assist you with product selection and purchasing installation. Payment can be made to The Home Depot at this time. Once the purchase has taken place, a work order for installation will be generated and sent to Crew2.
Upon receiving the work order from The Home Depot, a representative from Crew2 will contact you to schedule an installation date and time.
If your purchase includes delivery of material, we will make arrangements to bring the product to your home.
On the day of installation, you can expect our crew to arrive on-time with their Home Depot Service Provider badge clearly displayed. They will be respectful of your home and your time, and they will be prepared with the supplies and materials necessary to complete the job.
To ensure the best experience possible, make sure to look at this pre-installation checklist. While not every item may be applicable to your project, taking the steps you can before your installers arrive will ensure a smooth installation process.
- Ensure our installer has a clear path to the installation location
- It may be necessary for our technician to turn the water off in your home. As such, you may be without water during the installation
- Keep children and pets out of the work area
After your installation has been completed you will receive a survey from The Home Depot. It’s a great opportunity to rate your experience with us! Our goal is to leave you feeling Very Satisfied and we hope you will rate our installation team as such.
In the case where you have any questions or need any support, don’t hesitate to reach out!