GUIDE & TIMELINE
Select a step on the timeline to learn more.
VERY SATISFIED CUSTOMERS
[Crew2] did a great job on today’s front and back primary and screen door installation. [They] encountered the normal problems one gets when upgrading on a 1931 home and proposed creative and quality solutions.
Love my new door. Crew 2 did great job and the correspondence with the office was very very good. Will use home depot again when doors are needed… and I will ask for Crew2 to install.
Steve did an awesome job installing our storm door. He is very kind and helpful. He always does a great and makes sure your are happy prior to leaving.
Thanks for attention to detail.
[They were] easy to work with when it came to scheduling and informing me of the process. [Our installer] did a fantastic job and left the job site really clean. He was very approachable and answered all of my questions.
[They] were so attentive and did a great job with installing our storm door. It was much appreciated and [I] would definitely reach out to them on future home projects… Thank you!
My new front and storm doors look great. The installer took time to explain the process, and even gave me a chance to adjust which side one of the doors would open on so that it was more efficient for getting in and out.
[The person] who set up my installation appointment and [the person] who delivered and installed my new Anderson storm door were both absolutely wonderful and professional and both did an EXCELLENT job.
EXAMPLES OF OUR WORK
The first step in ensuring a quality installation is a quality measure. Our professional service provider will come to your home to take accurate measurements for your new doors. In order to ensure the best possible experience, make sure to take a look at this pre-measurement checklist.
- Make sure that the homeowner (or someone trusted to make project decisions) is present and available during the appointment.
- Clear the working area of all obstruction (including but not limited to furniture, plants and blinds).
- Keep children and pets out of the work area.
- Be ready to discuss which new products you are considering. This allows the measure tech to gather info that can be used to assist you during product selection.
- Take note that your measure tech can only evaluate the existing door from a topical perspective. Unforeseen issues may be discovered during installation which could add additional time and cost to the project.
Once you’ve purchased your installation, a detailed purchase order will be sent to Crew2. Upon receipt, a Crew2 representative will contact you to review your order.
As soon as we have an estimated time of arrival for your door, we will notify you and keep you informed if anything changes.
Once the door has arrived, we will reach out to you and schedule your appointment! At this point you can sit back and relax. We will do the rest!
Smooth installs begin by understanding how to prepare and what to expect.
- Make sure the homeowner (or someone trusted to make project decisions) is present and available during the appointment
- Ensure that electricity is available for your installers as they work
- Provide your installer with any door hardware (i.e. hinges or locksets) that has been purchased separately.
- Clear the working area of all obstructions (including but not limited to furniture, plants, and blinds)
- Keep children and pets out of the work area
After your installation has been completed you will receive a survey from The Home Depot. It’s a great opportunity to rate your experience with us! Our goal is to leave you feeling Very Satisfied and we hope you will rate our installation team as such.
In the case where you have any questions or need any support, don’t hesitate to reach out!
PERMITS & REQUIREMENTS
In some municipalities we are required to pull permits for exterior/entry and patio door projects. We will verify permit requirements and any additional cost after the projects are sold as many municipalities require us to provide the total retail dollars paid for the improvement project on the permit application.
In addition to that, some states and municipalities also require code upgrades anytime a permit is pulled for a home improvement project. For instance, there might be a requirement to assure all smoke and carbon monoxide detectors are operational and in the required locations. In order to verify these things, we may need to enter your home. In the case where we discover that something is not up to code, our team will work with you to make sure we are able to satisfy any permit requirements. As such, additional charges could apply.