Our Work, Through Your Eyes

Rated 4.77 stars by 464 customers in 2024
Rated 4.77 stars by 94 customers in 2024

Rated 4.81 stars by 77 customers in 2024
Rated 4.74 stars in 10,000+ surveys in 2024
- All Programs
- Flooring
- Plumbing
- KitchenS
- Countertops
- Doors
- Window Treatments
05/03/2025
Kerr was very good to talk to and explained everything. Pilot light went out during the night so Kert came right back the next morning and got it lit again. Appreciated him very much.
Aaron L.
was very satisfied
with their plumbing installation!
05/03/2025
I had the BEST experience with ordering our custom door, all the way through installation. The door arrived early, and was installed quickly and well. Awesome job!
Mark S.
was very satisfied
with their new doors!
05/03/2025
At every point of the process, each representative was friendly and professional.
Nathan F.
was very satisfied
with their new window treatments!
05/02/2025
Crew2 communicated several times before arriving. They arrived on time, and from everything in I can see they did a great job. Very satisfied with their work and would use them again in a heartbeat.
Forrest E.
was very satisfied
with their new flooring!
05/02/2025
Crew 2 was professional from the beginning. Communication was good. John was an absolute professional in every way in our carpet to Pergo flooring. Perfect job!
Kami H.
was very satisfied
with their new flooring!
05/02/2025
Great service and super fast.
Amber J.
was very satisfied
with their installation!
04/30/2025
Crew2 was great. They texted the night before with a window and when they were 30-minutes out. The guys were friendly and attentive. They double-checked that we were happy with where they were placing the seams and helped recommend the best places to hide them. (In the end, we couldn't see any seams anyway). The carpet but up against stone in the primary bathroom. They floated it beautifully to make it work without a threshhold. Also - one of the stone tiles in the bathroom was cracked -- by us awhile ago not by Crew2 -- and they actually took the time to glue it back in place. Really pleased with their work and would recommend them.
Linda S.
was very satisfied
with their new flooring!
04/30/2025
Communication through the entire process was wonderful. We had to reschedule twice and it was handled without difficulty. The service for the carpet installation itself was professional and well done.
Julie F.
was very satisfied
with their new flooring!
04/29/2025
We are extremely pleased with the work and the gentlemen who performed it. Excellent representation of Home Depot. The crew was polite, professional, and did an excellent job.
Susan S.
was very satisfied
with their new flooring!
04/29/2025
Good Job!
John S.
was very satisfied
with their installation!
05/02/2025
Crew 2 was professional from the beginning. Communication was good. John was an absolute professional in every way in our carpet to Pergo flooring. Perfect job!
Kami H. was very satisfied
with their new flooring!
05/02/2025
Crew2 communicated several times before arriving. They arrived on time, and from everything in I can see they did a great job. Very satisfied with their work and would use them again in a heartbeat.
Forrest E. was very satisfied
with their new flooring!
04/30/2025
Communication through the entire process was wonderful. We had to reschedule twice and it was handled without difficulty. The service for the carpet installation itself was professional and well done.
Julie F. was very satisfied
with their new flooring!
04/30/2025
Crew2 was great. They texted the night before with a window and when they were 30-minutes out. The guys were friendly and attentive. They double-checked that we were happy with where they were placing the seams and helped recommend the best places to hide them. (In the end, we couldn't see any seams anyway). The carpet but up against stone in the primary bathroom. They floated it beautifully to make it work without a threshhold. Also - one of the stone tiles in the bathroom was cracked -- by us awhile ago not by Crew2 -- and they actually took the time to glue it back in place. Really pleased with their work and would recommend them.
Linda S. was very satisfied
with their new flooring!
04/29/2025
They did a great job! Very happy with our new carpet! We would definitely hire them again!
Schelby L. was very satisfied
with their new flooring!
04/29/2025
We are extremely pleased with the work and the gentlemen who performed it. Excellent representation of Home Depot. The crew was polite, professional, and did an excellent job.
Susan S. was very satisfied
with their new flooring!
04/27/2025
Julio and his co-worker from Crew2 did a fantastic job installing our upstairs carpet. Arrived on time. Polite, happy and professional. They had to move 4 rooms of furniture. Take up the old carpet and dispose of it. Lay new padding and our new carpet. They did this in record time, not even a break for lunch break. They did a fantastic job. Totally recommend this team. 10+ for an excellent job. Well done, we are very pleased. Thank you
Lesley M. was very satisfied
with their new flooring!
04/26/2025
Ricardo and his coworker were the BEST. They were running a bit behind, but did a fantastic job, were professional and courteous and my home is so cozy now!
Sarah L. was very satisfied
with their new flooring!
04/25/2025
Crew2 is the best floor installer in our area. Their communication is solid, and the work is fantastic. I genuinely believe our installer went above and beyond. He was also patient; he even helped us after the install. Highest possible recommendation!
Dan Z. was very satisfied
with their new flooring!
04/25/2025
Our Crew2 team did a wonderful job installing our carpet. Very professional and they completed our whole house in one day! Thanks Crew2!
Jill T. was very satisfied
with their new flooring!
05/03/2025
Kerr was very good to talk to and explained everything. Pilot light went out during the night so Kert came right back the next morning and got it lit again. Appreciated him very much.
Aaron L. was very satisfied
with their plumbing installation!
04/10/2025
I was pleasantly surprised to find the price of the job to be very competitive compared to the other estimates I obtained.
Ron F. was very satisfied
with their plumbing installation!
03/20/2025
Have no problem whatsoever in recommending these appliance installers. They did an excellent job
Janet M. was very satisfied
with their plumbing installation!
02/20/2025
Paige, the scheduling/purchasing person was outstanding. She was very flexible and accommodating in helping me with this purchase/scheduling the project during my busy work day. She, in my opinion, went above and beyond.
Alice C. was very satisfied
with their plumbing installation!
01/21/2025
They were outstanding to work with. I had gotten a few other bids and was disappointed by all the add-ons others were charging.
Franklin R. was very satisfied
with their plumbing installation!
01/20/2025
We were extremely satisfied with all involved in replacing our water heater. Everyone was knowledgeable, professional and helpful.
Tedd K. was very satisfied
with their plumbing installation!
01/08/2025
The installer was fantastic - very friendly, kept me informed, showed me how to clean it, fixed some wonky piping routes, and had no impact on my work from home.
Janette G. was very satisfied
with their plumbing installation!
11/28/2024
I recently had a water heater installed and i must say, the experience was remarkably positive from beginning to end. The entire process was streamlined and professional, making it easy for me to make an informed decision about the best water heater for my needs. The initial consultation was thorough, with a knowledgeable technician assessing my home and discussing various options tailored to my familys requirements. Their expertise in various types of water heaters, including tankless and solar options, impressed me greatly. I appreciated their willingness to explain the pros and cons of each option, allowing me to choose the system that best fit my budget and energy efficiency goals. The installation team arrived on time and was incredibly efficient. They worked meticulously and demonstrated a clear understanding of the installation process. They took every precaution to protect my home during the installation and maintained a clean work environment, which truly made a difference. Once the installation was complete, they took the time to ensure i understood how to operate the new system, including troubleshooting tips and maintenance requirements. Since the installation, our new water heater has been performing excellently. Weve noticed a decrease in our energy bills, and the hot water supply is consistent and reliable. I would highly recommend the home depot home services to anyone considering a water heater installation or any other home improvement project. Their professionalism, expertise, and customer-focused approach made this project a success. I will certainly consider them for any future home projects!
Elyse W. was very satisfied
with their plumbing installation!
10/12/2024
Thank you very much adam you were very informative,polite, quick, and holy crap you are strong!! Was a great experience and very affordable service. I would recommend you to anyone who is in need of service for a water heater. The company made it easy to schedule which was the most important part.
Leann N. was very satisfied
with their plumbing installation!
04/07/2024
A basement flood left me facing the prospect of several days without hot water but, after i purchased a water heater through home depot, james was able to accomodate my work schedule and installed a new water heater for me the next day. He did an excellent, clean, and professional job. It was clear that he truly cared about quality and good workmanship. I felt respected and valued as a client and truly appreciate his work.
Karen B. was very satisfied
with their plumbing installation!
04/19/2025
The worked done by crew2 it was incredible, the team of Thawng Thang came to our house to install our counters, and they did an amazing work, we love our new kitchen.
Carolina L. was very satisfied
with their cabinet makeover!
03/19/2025
I am thoroughly impressed with how well the kitchen project proceeded. We would definitely consider another project with Home Depot.
Shelly G. was very satisfied
with their kitchen remodel!
03/17/2025
Fantastic job
Jason H. was very satisfied
with their kitchen remodel!
02/20/2025
Looks great, I’ve received many compliments.
Barb S. was very satisfied
with their kitchen remodel!
01/10/2025
Our cabinets look superb! Larry did an outstanding job.
Fred A. was very satisfied
with their kitchen remodel!
12/01/2024
Emilio and Heather were honestly two of the best contractors I've ever had in my home. They were polite, timely, thoughtful people who were very pleasant to have around! They were so quiet that I discovered that they just were quietly whispering or speaking in low voices because they didn’t want to ever disturb the homeowners for fear that the owner may be working from home. Now that is class and consideration! I would recommend them unconditionally!
Bruce G. was very satisfied
with their kitchen remodel!
11/26/2024
We have already recommended your program to friends/neighbors that are interested in redoing their kitchen. I had started with another individual in another community- met mike in omahaa€” met larry as our installer. Mike also spoke favorably about larry. He laid a great foundation & we felt comfortable expecting larry before we ever met him! Larry was highly experienced & it shows in his work, work ethics & professional behavior.
Todd H. was very satisfied
with their cabinet makeover!
09/28/2024
Toni was amazing to work with. Love the whole experience. The gentleman that installed our cabinets did a great job everyone was efficient and professional
Teresa C. was very satisfied
with their kitchen remodel!
09/27/2024
The installers from crew2 were very careful and capable. They checked everything and adjusted every piece of cabinetry very thoroughly. Anything that wasn't right initially was corrected to my satisfaction. Great company, very responsive
Nanci B. was very satisfied
with their kitchen remodel!
08/06/2024
Toni and team did a fantastic job!! They were always available to answer any questions we had along the way and were prompt in their responses. They got the work done in a timely manner and we are so happy with our new kitchen. Thank you crew!!
Olivia M. was very satisfied
with their kitchen remodel!
04/21/2025
I think our installer was great. I think it would have been nice if they could have vacuumed up afterwards, but I guess thats a really small detail.
James V. was very satisfied
with their new countertops!
03/18/2025
I don't think it is possible for anyone to do a better job. Very happy with the service from start to finish.
Trisha R. was very satisfied
with their new countertops!
02/19/2025
Jose was very good at communicating and he and his co-worker did an excellent job on the installation.
Lisa K. was very satisfied
with their new countertops!
01/21/2025
Great experience. The countertops look good and the entire process was done professionally and pleasantly.
Jake F. was very satisfied
with their new countertops!
01/01/2025
I was very satisfied and the crew that came to our house did a great job.
Jane S. was very satisfied
with their new countertops!
11/08/2024
They did a fantastic job, were pleasant to work with, and skilled. They exceeded my expectations."
Brock S. was very satisfied
with their new countertops!
10/28/2024
Mark, our countertop installer, was excellent in every way. If all professionals handled their jobs with such care and skill there would be many less customer service reps needed. Mark is awesome!
Theo M. was very satisfied
with their new countertops!
04/08/2024
It looks great!!!!! He did a super job...
Barbara W. was very satisfied
with their new countertops!
08/15/2023
Glad decided to work with home depot. True professional and friendly service all the way. Will always answer your question. That is what help the customer feel good
Patrick T. was very satisfied
with their new countertops!
07/31/2023
My experience leading up to the measurement was good... The workmanship of the installers was great and we are happy with the final product.
Benny S. was very satisfied
with their new countertops!
05/03/2025
I had the BEST experience with ordering our custom door, all the way through installation. The door arrived early, and was installed quickly and well. Awesome job!
Mark S. was very satisfied
with their new doors!
04/25/2025
Installed came very early which I liked. Very professional. Did a great job. Doors look great.
James S. was very satisfied
with their new doors!
04/18/2025
Shane arrived early and installed service door in garage quickly communicating process clearly as he went along. Very impressed with door design and interior oak trim was a nice touch. Very satisfied. Thank you.
Ralph T. was very satisfied
with their new doors!
04/15/2025
On time, did great work
Megan W. was very satisfied
with their new doors!
04/03/2025
Installer was prompt, friendly, very efficient with time spent working, and did a great job installing our door.
Jason F. was very satisfied
with their new doors!
03/24/2025
Very professional install. Looks great! Installer was very knowledgeable and pleasant. Everything was cleaned up and it all looks great! Might order some windows from home depot after this experience.
Mary L. was very satisfied
with their new doors!
03/19/2025
My appointment was set very quickly. The installer was on time, courteous, helpful and efficient. I would highly recommend Crew2 for their storm door installation.
Ruth L. was very satisfied
with their new doors!
02/19/2025
Trent was our installer. He was fantastic. He did a great job with our door installation. He was courteous and professional. We would highly recommend him as an installer.
Brenna J. was very satisfied
with their new doors!
02/04/2025
I can’t say enough good things about the dispatcher Lisa and her ability to accommodate the customer and her pleasant communication style. She was great. And the installer was very professional and efficient. Shane was able to replace 3 doors in about 3 hours, making it very efficient and reduce the time that I thought it would take from 6 hours down to 3. Great job Crew2.
Curtis B. was very satisfied
with their new doors!
01/29/2025
Kenny and Jay showed up on time, installed my 2 exterior doors, took away my old doors. They were very respectful and cleaned up before leaving. Looks great! Very pleased!
Stacy G. was very satisfied
with their new doors!
05/03/2025
At every point of the process, each representative was friendly and professional.
Nathan F. was very satisfied
with their new window treatments!
04/10/2025
Gal at store was very thorough during order process - checking and double checking details... Scott who did install was same person who did install 8 yrs ago. Good then, good now. Overall, very satisfied.
Anne J. was very satisfied
with their new window treatments!
03/20/2025
From the minute I talked about the window blind project with Gee at home Depot West Madison (she took the time to even call Levelor to discuss a question about one of the blinds), to scheduling with Summer to have Nate come and measure and then install...... was less then a month! This was full service that I didn't expect. So appreciate the extra questions to make sure I understood what I was ordering as well as the time it would take to complete each part of the project! Excellent communication all around!!
Laura M. was very satisfied
with their new window treatments!
02/23/2025
Very happy with the TOTAL CUSTOMER SERVICE support from; Dennis/Jim in the Blinds Dept; Deb in Installation; Adrianna installation support from another state; Andy, Blinds Contractor Installation Person; Summer, appt specialist. ALL made my Blinds Installation easier and ALL were helpful and kind. I still have a 2nd Bedroom Blinds install coming up, (vertical blinds delivery and vertical blinds installation by Andy) and I am sure all will be well and the same experience.
Thomas P. was very satisfied
with their new window treatments!
01/29/2025
Window coverings purchased from Home Depot via the highly capable Mary Jo and installed by Crew 2 the exceptionally competent Don. Wouldn’t have anyone else do my window coverings moving forward an I highly recommend them. No stress no mess. I love my coverings and Don did such an excellent job . Just Perfect. Extremely knowledgeable and detail oriented. Also Chris the scheduler was so helpful and much appreciated. Thanks Don and Chris!
Meryl was very satisfied
with their new window treatments!
01/12/2025
Very happy with the service we received. He installed the blinds quicker than we expected.  Very nice guy and professional
Ron P. was very satisfied
with their new window treatments!
01/11/2025
Excellent product. Excellent measurer/installer. Very impressed with everything.
Diana S. was very satisfied
with their new window treatments!
01/07/2025
Josh was our installer and he could not have done a better job! Punctual, called me when he was on his way, was efficient, metulous. Great job. I cant remember who ordered the blinds at the store, but he did good job too. I am very happy with the results.
Frank R. was very satisfied
with their new window treatments!
12/04/2024
Crew was on time, worked very quick and cleaned up when they were done
Bob P. was very satisfied
with their new window treatments!
11/26/2024
Tammie went above and beyond to provide me with great customer service. I can't say enough good things about her. She called the vendor several times and kept me in the loop...
Ron S. was very satisfied
with their new window treatments!