DOORS
GUIDE & TIMELINE
When purchasing new doors, the quality of the product is only as good as the quality of the installation. With over 30 years of installation experience, you can trust us to complete your installation to the highest standards.
Select a step on the timeline to learn more.
Select a step on the timeline to learn more.
VERY SATISFIED CUSTOMERS
EXAMPLES OF OUR WORK
Other Resources
MEASURE
The first step in ensuring a quality installation is a quality measure. Our professional service provider will come to your home to take accurate measurements for your new doors. In order to ensure the best possible experience, make sure to take a look at this pre-measurement checklist.
- Make sure that the homeowner (or someone trusted to make project decisions) is present and available during the appointment.
- Clear the working area of all obstruction (including but not limited to furniture, plants and blinds).
- Keep children and pets out of the work area.
- Be ready to discuss which new products you are considering. This allows the measure tech to gather info that can be used to assist you during product selection.
- Take note that your measure tech can only evaluate the existing door from a topical perspective. Unforeseen issues may be discovered during installation which could add additional time and cost to the project.
SCHEDULE
Once you’ve purchased your installation, a detailed purchase order will be sent to Crew2. Upon receipt, a Crew2 representative will contact you to review your order.
As soon as we have an estimated time of arrival for your door, we will notify you and keep you informed if anything changes.
Once the door has arrived, we will reach out to you and schedule your appointment! At this point you can sit back and relax. We will do the rest!
INSTALL
Smooth installs begin by understanding how to prepare and what to expect.
- Make sure the homeowner (or someone trusted to make project decisions) is present and available during the appointment
- Ensure that electricity is available for your installers as they work
- Provide your installer with any door hardware (i.e. hinges or locksets) that has been purchased separately.
- Clear the working area of all obstructions (including but not limited to furniture, plants, and blinds)
- Keep children and pets out of the work area
FEEDBACK
After your installation has been completed you will receive a survey from The Home Depot. It’s a great opportunity to rate your experience with us! Our goal is to leave you feeling Very Satisfied and we hope you will rate our installation team as such.
In the case where you have any questions or need any support, don’t hesitate to reach out!
PERMITS & REQUIREMENTS
In some municipalities we are required to pull permits for exterior/entry and patio door projects. We will verify permit requirements and any additional cost after the projects are sold as many municipalities require us to provide the total retail dollars paid for the improvement project on the permit application.
In addition to that, some states and municipalities also require code upgrades anytime a permit is pulled for a home improvement project. For instance, there might be a requirement to assure all smoke and carbon monoxide detectors are operational and in the required locations. In order to verify these things, we may need to enter your home. In the case where we discover that something is not up to code, our team will work with you to make sure we are able to satisfy any permit requirements. As such, additional charges could apply.